Let’s face it: Most brands suck when it comes to customer experience. I’m sorry–it’s just a fact of life. Sadly,...
READ MOREAnswering 6 key questions about Facebook big changes to the newsfeed
by Arikhanson | Jan 15, 2018
In case you haven’t heard, Mr. Zuckerberg broke some fairly big news on his platform last week: In essence, Facebook is going to focus...
READ MOREHow we’re creating content isn’t lining up with how people are consuming it
by Arikhanson | Jan 11, 2018
Sometimes, it kinda feels like we’re still living in 1995 as PR counselors. Doesn’t it? Consider this chart for a moment: Americans...
READ MORE14 people I’d love to have coffee with in 2018
by Arikhanson | Jan 5, 2018
If you’ve read my blog for the last few years, you’ll know this post has become an annual tradition. But, it’s also an...
READ MOREThe best of Talking Points in 2017
by Arikhanson | Jan 2, 2018
The last two weeks of the year are two of my favorite weeks of the year professionally. Why? Because I usually have a little extra time to...
READ MORESocial video may be exploding, but social video metrics are lagging
by Arikhanson | Dec 21, 2017
This just in: Video is exploding on social media channels? Have you heard? Yep–video is big business in the social media world these...
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